### Non-Refund Policy
At DogeShoes.com, we strive to provide the best quality shoes sourced from reputable suppliers on Alibaba. We are committed to ensuring that you are satisfied with your purchase, but please note our refund and return policy to avoid any misunderstandings.
**1. No Refunds for Change of Mind or Incorrect Orders:**
We operate on a no-refund basis for any change of mind or incorrect orders. Once a purchase is completed, it cannot be refunded or exchanged for any reason other than the specific conditions outlined below. We encourage you to carefully review your order before finalizing your purchase.
**2. Refunds for Missing or Damaged Products:**
Refunds are only considered under the following circumstances:
– **Missing Products:** If you receive your order but find that any item is missing, we require you to notify us within 48 hours of delivery. You must provide clear photographic evidence of the package and its contents to support your claim.
– **Damaged Products:** If any product arrives damaged, you must report the issue within 48 hours of delivery. Please provide photographic evidence of the damaged item, including pictures of the packaging and the damage itself, to substantiate your claim.
**3. Proof of Issue:**
To process any claims for missing or damaged products, you must provide proper proof as outlined above. The evidence submitted must clearly demonstrate the issue, and it should be submitted to us via email at [dogeshoes.com@gmail.com](mailto:dogeshoes.com@gmail.com). Failure to provide sufficient proof may result in the denial of your claim.
**4. Refund Process:**
Upon receipt of your claim and supporting evidence, we will review the information and determine the validity of the claim. If approved, we will issue a refund for the missing or damaged item only. Refunds will be processed to the original payment method used for the purchase. Please allow up to 10 business days for the refund to be reflected in your account.
**5. Return Policy:**
We do not accept returns for any products. Once an order is placed and fulfilled, it is final. We do not offer exchanges, and no returns will be accepted under any circumstances.
**6. Contact Us:**
For any questions regarding our policy or to submit a claim, please contact us at:
**Email:** [dogeshoes.com@gmail.com](mailto:dogeshoes.com@gmail.com)
**Phone:** +918960156996
Thank you for understanding and for shopping with DogeShoes.com. We appreciate your business and are committed to delivering quality products. Please ensure that you review our policy carefully before making a purchase.